INTEGRATED COMMUNICATION SCHEDULING SOLUTION FOR THE CHEMICAL INDUSTRY
BACKGROUND OF THE PLAN:
The chemical industry is a high investment and high-risk industry, characterized by multiple infrastructure and supporting equipment, flammable and explosive working environments, toxicity, strong corrosiveness, and continuous production. Once accidents such as fires and explosions occur, they often cause significant casualties or property losses, and also attract high attention from society and government agencies.
Safety accidents in the chemical industry are usually sudden, and the first few minutes after an accident occur are the critical moments that determine whether the entire accident situation can be effectively controlled. Therefore, emergency response decisions need to process a large amount of accident related information in the shortest possible time, comprehensively and quickly allocate resources, and quickly organize emergency rescue in order to minimize the losses caused by accidents.
The integrated command and dispatch system in chemical enterprises is an important component of the entire communication system. Early command and dispatch systems such as voice exchange, video surveillance, cluster intercom, broadcasting systems, etc. all had their own independent management platforms, making it difficult to achieve unified dispatch.
SOLUTION:
After in-depth investigation and understanding, based on the real feedback and actual expectations of long-term cooperative chemical enterprise customers, our company has deeply customized the integrated scheduling product. On the basis of the original stable and powerful digital programmable scheduling system, we have specially developed an integrated communication scheduling system for the chemical industry, ensuring the perfect integration of several existing systems and effectively solving the problems that have been troubling chemical industry users!
方案优势
Powerful scheduling and integration capabilities
The Xiaoben Chemical Integrated Communication Dispatch System integrates multimedia dispatch services including voice dispatch, video linkage dispatch, teleconference, SMS notification, broadcast notification, cluster intercom dispatch, gas alarm linkage, etc. It also supports the integration and development of third-party data services, security alarms, emergency plans, GIS systems, etc., forming a powerful multimedia dispatch communication platform.
Voice scheduling
Through the dispatch console, various types of communication terminals such as analog/IP phones, mobile phones, walkie talkies, etc. can be scheduled, providing functions such as single call, group call, round call, conference call, forced insertion, forced disconnection, automatic answering, monitoring, mute, transfer, roll call, and proxy answering.
Video scheduling
One click scheduling: Network cameras or analog cameras can be bound to communication terminals such as fixed lines or mobile phones. When the dispatch station calls the terminal, the system will call the corresponding monitoring video to the dispatch station, achieving the function of listening to the sound and seeing the person, and realizing the integrated command and scheduling of audio and video.
Broadcast scheduling
Support functions such as playing voice notifications, public announcements, shouting broadcasts, TTS text voice broadcasts, level broadcasts, command broadcasts, scheduled broadcasts, task process broadcasts, etc.
In the event of an emergency, the emergency broadcast can be manually triggered with one click (or automatically). Simultaneously supporting video linkage.
Multiple sets of scheduled broadcasting plans can be set up in advance according to the needs, covering different time periods, regions, and playing different broadcasts.
Leaders or dispatchers can broadcast messages to the broadcasting system through terminals such as landline phones, mobile phones, or dispatch consoles. Support the coexistence of multiple channels, multiple audio sources, and multiple microphones for shouting.
SMS scheduling
In daily situations, dispatchers can manually send text messages to the mobile terminals of relevant personnel through the dispatch console. In case of emergencies, the scheduling system will automatically send single or group SMS messages according to the process set in the contingency plan.
Cluster scheduling
Supports mixed wired and wireless intercom networking. Support communication between various terminals such as landline and mobile phones and walkie talkies. Support dial-up communication and one click call intercom. Support various models and standards of walkie talkie car stations and handheld stations. Support calling the broadcast system through walkie talkies and triggering preset broadcast voice.
Alarm scheduling
When danger is detected, the alarm system can automatically send an alarm signal to the command and dispatch platform (or manually trigger a one click alarm), and the dispatch platform will automatically sound and light an alarm to remind relevant personnel. At the same time, the broadcasting system will automatically broadcast danger warnings to relevant areas.
Plan scheduling
When the system receives a distress or fire alarm message, it activates the preset handling plan, such as automatically dialing the landline or mobile phone of relevant personnel or superiors; Send prompt text messages to relevant personnel; Play emergency broadcasts, etc.
GIS Geographic Information
By utilizing the positioning function of GIS geographic information system, the locations of various information terminals can be identified. On the dispatch console, communication terminals on the point can be called with one click, and video surveillance bound to the point can also be called.
Integration of movement and adjustment
Support unified scheduling and hierarchical scheduling. Responsible for daily administrative office communication, daily production scheduling, emergency scheduling in case of emergencies, and monitoring and scheduling of communication terminals for various positions in the enterprise.
Teleconferencing
Support various ways to initiate meetings, such as temporary calling and fixed groups. Support simultaneous meetings with various terminals such as internal or external IP phones, Mandarin phones, walkie talkies, and mobile phones. Different levels of meetings can be initiated, and the scheduling console can hold one click meetings. The conference has 128 members and over 64 speakers in full duplex mode.
Standard IP networking
Internally, all communication devices or terminals that support the IP protocol within the system can be deployed in any area covered by IP and wireless networks.
Externally: IMS platform can be accessed through IP protocol, or communication devices in other places can be connected through IPO. The IP protocol supports centralized and distributed deployment of the system.
Partition management
Through partition management, the dispatch console can classify explosion-proof loudspeaker telephone terminals according to regions for easy management and control. Partition management is more flexible and can be dynamically adjusted according to actual situations.
Rich types of board cards:
Special function boards: REC recording board, HF cluster gateway board, AUD audio interface board, DMB broadcasting system board, ALM dry contact alarm board, RLD fusion linkage system board
Relay boards: FXO Loop Relay Board, IPO Relay Board, PCM Digital Relay Board, E/M Relay Board, Carrier Relay Board, Magnet Relay Board
User section: FXS simulation user board, IPS user board, LFXS long-distance user board, QFXS full call user board, AFXS long-distance full call user board
Monitoring and recording
The system provides real-time monitoring function. At the same time, a high-performance recording board can be configured to support real-time recording of all communication terminals in the system, including call recording, conference recording, and docking recording. The recording supports operations such as querying, online playback, and downloading through recording software or WEB.
Diversified terminal access
Dispatch desk, analog/SIP/magnet phone, WIFI mobile phone, IP/analog camera, microphone, headset, analog/network amplifier, network sound column, speaker, explosion-proof phone, walkie talkie, SOS alarm, access control, etc.
DETAILED FUNCTIONS:
Powerful broadcasting function | Multi level voice navigation |
User relay ratio arbitrarily defined function | Loop (priority) extension continuous selection function |
Support multi system integration and linkage | Cluster intercom |
Unlimited access to the dispatch console | Audio video linkage |
Automatic queuing | GIS Geographic Information |
Multi level partitioning | Unified/multi-level scheduling |
Full channel recording function | Comprehensive hybrid connection function |
Full extension code | Initial management |
Specify route | Caller ID |
Internal and external call information | Dialing pre-processing |
Internal and external line duplicate numbers | Record the entire process of the bill of lading |
Card fault detection | Detour relay route |
Relay grouping | monitor |
Number conversion | Auto Attendant |
Call restriction function | Abbreviated dialing |
Day/night service function | Call hold |
Group call, group call | One click alarm function |
Data backup | Virtual switchboard |
Intelligent voice service | One machine dual number function |
Extension bell cutting | Distinguishing ringing between internal and external lines |
External encoding | Internal grouping |
Billing function | Message mailbox |
Malicious phone inquiry | Multi level restrictions |
Designated relay out | Call forwarding function |
Call back when busy | Answering calls on behalf of others |
Extension hotline function | Don't disturb |
Internal and external telephone conferences | Internal/external line transfer |
Strong insertion/removal function | Wake up service (alarm clock service) |
Long calling should not be transferred to the switchboard | Self recorded voice |
Built in voice mailbox | Ringback tones |
Bill of call cost inquiry | Three party communication |
Intelligent relay | Emergency call function |
Blacklist function | Secretary function |
Fax service | Number sharing |