SOLUTION FOR PRISON FAMILY PHONE SYSTEM

BACKGROUND OF THE PLAN:

The prison family phone system is a professional telephone monitoring system developed for inmates to make family phone calls. The system adopts distributed deployment, making it easier and more convenient for prison management personnel to manage and maintain the phone calls made by prisoners; Strictly control that inmates can only dial the reported called number, and prison guards can monitor the entire conversation process. In the future, they can check and replay the call recording at any time.

SOLUTION: 

The design of the prison kinship phone system follows the ideas of progressiveness, practicality, scalability, stability, compatibility, reliability, security and forward-looking. In combination with the actual application of the user, the overall technical route of the prison kinship phone system will focus on "application integration, management perspective, business collaboration, and process flexibility". It ensures that the final platform and system have high availability, progressiveness, integration, scalability, and openness. It uses mature technologies, tool platforms, and also has certain downward compatibility to protect the user's existing software and hardware resource investment.

Unified leadership, hierarchical responsibility, orderly command, and efficient operation.

Emergency measures are solidified in the handling model, handled calmly, and commanded scientifically.

Standardize the approval process for family phone calls, achieve paperless review, and automatically archive information.

● Solve the problem of difficulty, low efficiency, and inaccurate monitoring of family phone calls by prison guards, and avoid human factors

Improper law enforcement, reducing law enforcement risks, and using technological means to improve safety factors.

The system integrates servers, multimedia switches, and other devices, making it easy to install and debug. Mature IP

Telephone technology simplifies deployment work, saves construction and maintenance costs.

Open architecture, fully utilizing existing resources, avoiding redundant construction, with low investment and quick results.

ADVANTAGES OF THE PLAN：

jurisdiction

For this system, the corresponding permissions for administrators and prisoners are as follows:

1) Administrator privileges

● Monitoring system parameter settings, including maximum call duration setting, call interval setting, maximum call frequency setting, etc.

Selective monitoring, which allows monitoring of any phone call in the surveillance area through a monitoring phone.

● It is possible to forcefully plug in or disconnect phones that are currently in communication within the supervision area.

The statistical situation of the prison area, including the call records, recording records, management situation, etc. of the prisoners in this prison area.

● Search for prisoner information, call records, and audio files in this prison area.

2) Prisoner's authority

Answer calls answered by the surveillance area.

The prisoner queries the current balance through the system.

Real time billing for each prisoner's call, automatically ending the call when the balance is zero.

Monitoring and control function

1. Prisoner number reporting:

Each prisoner has three reported called numbers for communication, and their phone permissions are controlled. They can only answer calls answered by the prison area and cannot call unreported called numbers, thus achieving restrictions on phone numbers.

2. Surveillance phone monitoring:

Surveillance phones can monitor family phone calls. If any inappropriate comments or unsafe operations are found, the family phone being called can be removed at any time. Each surveillance phone can only remove the family phone in this monitoring area to achieve management and control of the call.

3. Control call duration:

The system can set the maximum call duration according to different call levels, and automatically cut off the call when the call lasts. If not set, it means there is no limit on the duration.

4. Call level settings:

The system can directly set the call level, with each level representing different call duration, call interval, and call frequency, simplifying the setting content.

5. Call interval setting:

The system can set the time interval for each call, for example, if each prisoner repeatedly dials after reaching the maximum duration of this call, they will not be able to use it immediately and must wait for the set interval before continuing to dial.

6. Control the number of calls:

The system can set the monthly call frequency according to different call levels. I won't be able to make calls this month if I run out of calls.

7. Strictly regulate the content of calls:

Before answering the phone, the prisoner is reminded to use the standard official language and not their hometown dialect during the call, otherwise the call will be cancelled.

8. Strong insertion:

Forcefully insert the current call to form a three-way call. When the monitoring phone hears that there is a violation in the prisoner's call, insert a language to remind the prisoner to correct the violation. If the prisoner still does not correct it, immediately dismantle it.

9. Forced demolition:

Forcefully end the current call.

Billing function

The system provides real-time billing function, as follows:

1) Manual collection of telephone charges:

The system charges the prisoner based on the length of time they make family phone calls, and then directly charges the prisoner for the phone number.

2) Establish an electronic account and deduct fees directly:

The system establishes an electronic account for prisoners, who can recharge the account and charge based on the length of time spent making family phone calls. The system automatically deducts the fees.

Save call list

After a prisoner completes a call, the system will automatically save the call ticket, which contains detailed information about the call, such as call date, time, calling number, call duration, billing unit price, total call cost, etc.

Call rate setting

The billing parameters for call fees can be flexibly set based on the region code (domestic long-distance, local call). The billing method is flexible, and call rates can be set to facilitate internal operations and settlement within the prison.

Recording management function

When prisoners make family phone calls, the system can record in real-time, and the recorded files are placed in the designated file directory. Administrators can perform backup, playback, deletion, and other operations on recordings through recording management.

1) Recording list

Recording management can display a paginated recording list.

2) Search for recording records

Recording management provides the function of querying recording records, which allows users to search for recordings based on time, called number, duration, prisoner information, and other conditions, facilitating the management of recordings.

3) Recording playback

Administrators can play the call recordings of prisoners through recording management.

4) Automatic backup of audio files

The recording files can be automatically backed up to the server every day, with no limit on the storage time.

5) Recording deletion

There are two types of recording deletion: one is automatic scheduled deletion of recording files, and the other is manual deletion of recording files. Scheduled automatic deletion, administrators can set the storage time for recording files, and the system will automatically delete recording files that have exceeded the storage period. Manual deletion, administrators can manually delete recording files through recording management.

6) Call recording file

The system automatically records real-time two-way conversations and backs up important files. The content of the recording file includes time, number, duration, and prisoner information.

7) The recording module can be hot standby

The recording module can be hot backed up to prevent the loss of recording data.